GOAL ZERO - CONTACT US
NOTICE: SUPPORT TRANSITION PERIOD & RESPONSE TIME DELAYS. THROUGH JULY 2025.
In order to better serve our customers, Goal Zero is undertaking a significant backend transition and re-training of our support team, resulting in a temporary delay of average response times. Responses may take up to 1 week as we work to return to our standard window of sub-24 hours by July 2025.
Please see our new FAQs for quick info on Order Status, Returns, Cancellations, and Product Support.
To connect with the Customer Service team, please fill out the contact form below. This enables us to help you as quickly as possible by having all relevant info at the start of the conversation. Thank you so much for your patience as we work to update our systems for an all-around faster and higher-quality experience.
PLEASE FILL OUT THE CONTACT FORM BELOW: For Warranty or Order questions please include your order number and product detail information.
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Telephone
Toll-Free: 1-888-794-6250
Monday - Friday 9:00AM - 2:00PM MST -
Corporate Office
Hours: M-F, 9AM - 2PM (MT) Online Only
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Address
Goal Zero Corporate Office:
12388 South 265 West
Draper, UT 84020 USA
Click here to see a map
Goal Zero Corporate Warehouse:
287 W 12300 S
Draper, UT 84020. -
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