If for any reason you are not satisfied with your gear in the first 30 days – enjoy no hassle returns. This applies only to new products purchased directly from goalzero.com. All products are covered from defects under normal use for up to two years. For more information, visit Warranty & Returns in our Support center.


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We are currently experiencing high call and order volume that may result in longer than average wait times and shipping delays up to 48 hours. We appreciate your patience, and deeply apologize for any inconvenience. Please refer to our FAQ for additional information and support, found here: https://www.goalzero.com/faq/

For customers inquiring about product availability, the fastest way to be notified of updates is to sign up for back-in-stock notifications on product pages.