Frequently Asked Questions
Why is my gear not charging?
Check the battery level of the Venture 75 by pressing the power battery indicator button. Make sure to use the certified cables that came with your gear.
Is the Venture 75 fully waterproof?
Yes with the waterproof door fully closed, the unit is rated at IP67 and is protected against dust, sand, and debris, and can withstand submersion up to 1 meter of water for at least 30 minutes.
What if the power from my USB-C devices is not flowing the correct way?
The USB-C port on the Venture 75 is bi-directional. Meaning power can flow in and out.
If the power is not flowing the way you would like, try to unplug and re-plug the USB-C cable once or twice. This will re-register the direction the power is flowing.