Not only do we hold our product to the highest standards but the support we give our customers is of equal importance. We are dedicated to you and making sure your shopping experience meets your expectations.
Contact Us
ORDER & GEAR SUPPORT:
Phone: 1-888-794-6250 toll free
(Please Note: It is NOT 800)
Email: support@goalzero.com
Chat: Live person M-F 8am – 5 pm MST
SALES:
Interested in re-selling products domestically, internationally or online?
sales@goalzero.com
SPONSORSHIPS:
Goal Zero is currently not accepting sponsorship requests. Please check back at a later date for changes and updates. Thank you.
All Other Inquires
Come Visit Base Camp:
PLEASE NOTE - WE HAVE MOVED!
We are in our own building just west of our old location.
675 West 14600 South
Bluffdale, UT 84065
Hours: 8am – 5 pm MST
OLD LOCATION:
14864 Pony Express Road
Bluffdale UT 84065 USA
Hours: 8am – 5 pm MST
FAQs
- What does GOAL ZERO mean?
- Do the Nomad 7/ Guide 10 work with iPhones and Smart phones and what are trouble shooting tips?
- Why isn't my Escape 150 (Scout 150 or GoBe in previous lives) LCD screen scrolling when I plug it into a power source?
- Why isn't the battery indicator light on my Guide 10 going solid green?
- How durable are GOAL ZERO products?
- Can the Nomad 7's charge up anything other than the Guide 10 Power Pack? Are the Nomad 7's chainable?
- How do I check the status of my order?
- How do I place an order if I am outside of the United States?
- What is the life span of the batteries and panels?
- What types of batteries does GOAL ZERO make?
Product Manuals
POWER PACKS
Guide 10 Battery Pack
English (pdf)
French (pdf)
Spanish (pdf)
Guide 10 PLUS Battery Pack
English (pdf)
French (pdf)
Spanish (pdf)
Sherpa 50 Power Pack
English (pdf)
French (pdf)
Spanish (pdf)
Sherpa 120 Power Pack
English (pdf)
French (pdf)
Spanish (pdf)
Escape 150 Power Pack (110 V)
Escape 150 Power Pack (220 V)
English (pdf)
French (pdf)
Spanish (pdf)
Extreme 350 Power Pack
SOLAR PANELS
Nomad 3.5 Solar Panel
English (pdf)
French (pdf)
Spanish (pdf)
Nomad 7 Solar Panel
English (pdf)
French (pdf)
Spanish (pdf)
Nomad 13.5 Solar Panel
English (pdf)
French (pdf)
Spanish (pdf)
Nomad 27 Solar Panel
English (pdf)
French (pdf)
Spanish (pdf)
Escape 30 Solar Briefcase
English (pdf)
French (pdf)
Spanish (pdf)
Boulder 15 Solar Panel
English (pdf)
French (pdf)
Spanish (pdf)
Boulder 30 Solar Panel
LIGHTS
Blaze Headlamp
Bolt Focus Flashlight
English (pdf)
French (pdf)
Spanish (pdf)
Chubby Light/Lantern
English (pdf)
French (pdf)
Spanish (pdf)
Estrella Light
English (pdf)
French (pdf)
Spanish (pdf)
Halo Light/Lantern
English (pdf)
French (pdf)
Spanish (pdf)
Light-A-Life
English (pdf)
French (pdf)
Spanish (pdf)
Lighthouse
English (pdf)
French (pdf)
Spanish (pdf)
Luna
Spot Flashlight
English (pdf)
French (pdf)
Spanish (pdf)
Torch Flashlight
ACCESSORIES
Extreme Universal Inverter
English (pdf)
French (pdf)
Spanish (pdf)
Sherpa Universal Inverter
English (pdf)
French (pdf)
Spanish (pdf)
Hard Case 27L
Hard Case 29L Waterproof
Quick Clip
Rock Out Speaker
English (pdf)
French (pdf)
Spanish (pdf)